Very friendly stuff, the hotel looked cleaned overall, comfy room with good sized bed.
Elenanas1
سبتمبر ٢٠٢٤
I really liked the staff members who greeted and checked me in at Reception. They were really nice and made great conversation. Also the bar/Restaurant staff went above and beyond to give me a great service. And, finally the breakfast was amazing!
Alex
نوفمبر ٢٠٢٣
Nicely decorated public areas and the room, which was modern and tastefully designed. Ordered evening meals in the bar area which we enjoyed. Breakfast on the first day was lovely with everything available, but not so good on day 2. Staff were lovely and helpful and we would stay again but please get more staff in the kitchen and dining room.
Sue
يونيو ٢٠٢٤
The Reception staff went out of there way to help with our questions. Unfortunately our car unexpectedly broke down and we had to leave it in the car park. They assisted with taxi numbers and trip to the airport and even water for the engine. Nothing was too much trouble - so sorry not to have got the name of the young lady from the morning and the gent in the late evening.
Lynsey
مايو ٢٠٢٤
I was very slightly perturbed when I read some negative reviews of this hotel. But I am mystified how anyone could have other than very positive views. The reception staff were efficient and friendly, the room was well decorated, very clean, and daily housekeeping was a big bonus and something that has disappeared from an awful number of hotels. The public areas were spacious, well decorated and comfortable. No problems with disabled parking, and the hotel’s location was very handy for the M11 as well as being on the outskirts of Harlow itself. The hotel proved to be excellent value for money, and I would certainly look forward to a future stay there. 100% recommended !
Alan
مارس ٢٠٢٤
Convenient for visiting my family who live nearby. Room clean, spacious, nice to have a bath with fluffy towels and nice toiletries. Good coffee tea facilities to use. Staff very helpful. You can order take away meals easily if you want to.
Vicki
ديسمبر ٢٠٢٤
The room was made up every day which is excellent. It was lovely to come back to freshly made beds and clean towels every day. The morning and day staff were very friendly. The shower was amazing!! The room had everything you need including iron and ironing board. I love the fact that it has windows that can open for fresh air every day too. Some hotels don't have windows that open, so we were very pleased. The room size was also very spacious.
Diana
أكتوبر ٢٠٢٣
The bed was super comfy and we were pleased with the bathroom, in particular the good lighting and there was plenty of hot water. There was a bath as well as a shower, which I was grateful for. The breakfast provided was excellent.
Julia
أغسطس ٢٠٢٤
They’ve had tremendous amount of money spent on this hotel in the last year. Also, they have got rid of the old furniture in the bedrooms and really brought it up.
Anna
يناير ٢٠٢٤
The staff were so polite and friendly The air con wasn't working and one of the maintenance man , went out of his way to get us a fan Not sure the name of the manager But he went out of his way to make our stay wonderful. Thank you so much
Zoe
سبتمبر ٢٠٢٤